Commuty

Utrecht to Amsterdam

Share the commute you already drive.

Commuty matches drivers and riders on the same weekday route between Utrecht and Amsterdam. Riders chip in for the driver's running costs.

See how it works What it costs

Commuty is a cost-sharing carpool app for the daily commute, launching in one Dutch corridor at a time.

Utrecht region

Amsterdam

Principles

Four rules the app keeps.

  • Capped by law

    The price of a seat can never exceed its share of the driver's running costs. Commuty works the cap out for every route and rejects anything above it.

  • No detours

    Pickup happens on the route the driver already takes, so nobody crosses town and nobody adds twenty minutes to their morning.

  • The driver decides

    Every request reaches the driver with the rider's profile, rating and the dates they want. Nothing is booked until the driver says yes.

  • Built for the week

    Ask for the exact dates you need, up to a week at a time, and pay for all of them in one charge.

How it works

One route, two sides of it.

If you drive

  1. Publish your usual route

    Set your two ends, the days you drive, your departure time, and how many seats you can spare. It takes one pass through the form.

  2. Approve who rides

    Requests arrive with the rider's profile, their rating and the dates they want. Accept all of them, some of them, or none.

  3. Get your share back

    Riders' contributions reach your bank account weekly through Stripe. The cap keeps every route at cost, and you always carry your own share.

If you ride

  1. Say where and when

    Enter where you start, where you need to be, and the time you have to be there. Commuty finds the drivers already going that way.

  2. Pick your dates and ask

    Choose the days you need and send one request. Your card is saved at that point, but nothing is charged.

  3. Ride, then pay once

    Nothing is charged until the driver accepts, and the charge itself lands the day before your first ride. On the day, walk to the pickup point and get in.

What it costs

The money, in full.

Riders pay two things, and the receipt shows both.

The driver's cost contribution per seat, plus Commuty's service fee:

15% of the booking, with a minimum of EUR 0.50 per charge.

The fee is ours, for running the matching, the payments and the support. It is never part of the driver's amount.

Drivers pay Commuty nothing.

The full cost contribution goes to the driver, paid out weekly through Stripe.

The cap

The contribution is capped, and the cap is enforced by the app.

Commuty works out what the route costs to drive from its road distance, adds any tolls the driver declares, and divides the total between the driver and every seat offered.

That is the ceiling.

Prices above it are refused when the route is published.

There is no surge and no haggling.

If plans change.

Cancel a ride 24 hours or more ahead and you get that ride's cost back in full.

Cancel later and half the driver's contribution comes back, and the service fee on that ride is not refunded.

If the driver cancels, you get the whole thing back in cash, plus credit for the service fee you paid.

Trust and safety

Who is in the car, and what we check.

What we do.

Every account is verified by SMS and by email, and a profile photo is required before anyone can publish a route or book a seat.

Every photo is reviewed by a person.

The driver approves each request, so nobody is ever put in a car with someone they did not agree to carry.

Riders and drivers rate each other after every ride,

and neither side sees the other's rating until both have submitted, or until 14 days have passed.

If something goes wrong.

You can report a problem from a ride, from a profile, or from the active ride screen.

Reports are read by a person.

No account is ever suspended or restricted by an algorithm, and if we do restrict something we tell you what happened, which rule it was, and how to challenge it.

Blocking someone makes you mutually invisible in search and in chat, straight away.

Location, only while the ride runs.

The driver can choose to share their position so riders can see where the car is.

The driver decides whether to share it, it only happens while the ride is actually running with the screen open,

and it stops when the ride ends.

Commuty collects no location in the background and none when the app is closed.

The trail is kept for 30 days so a "you never turned up" argument can be settled, and drivers can turn even that off.

The limits

What we do not do, said plainly.

  • We do not run background checks.
  • We do not verify identity documents or driving licences.
  • We are not an insurer and we do not provide cover of any kind.
  • Commuty is an intermediary between private individuals: we do not employ drivers and we do not organise transport, and the ride itself is a private arrangement between the driver and the rider.
  • Drivers should confirm with their own insurer that their policy covers cost-shared carpooling.
  • You must be 18 to use Commuty.

Questions

Asked and answered.

Is this a taxi service? No.

Commuty is a cost-sharing app. A driver does not make money from a ride: riders contribute towards the running costs of a journey the driver was making anyway, and the app caps that contribution at the route's estimated cost, divided so the driver always pays their own share. Commuty is an intermediary between private individuals, not a transport operator, and it does not employ drivers.

What does a ride actually cost me? Two lines on one receipt.

The driver's cost contribution for the seat, set by the driver within a cap the app enforces, and Commuty's service fee of 15% with a EUR 0.50 minimum per charge. Nothing is charged when you send a request. The card is charged after the driver accepts, and at the latest the day before your first ride. One charge covers every date in that request.

Will the driver come to my door? No, and that is deliberate.

The driver keeps to the route they already drive, and you walk to a pickup point on it. Every result tells you how far that walk is before you ask for anything. Rides you can walk to are listed first. Rides going your way but further off appear under their own heading with the distance stated, so you always know which kind you are looking at.

What checks do you run on drivers and riders? Phone and email, and nothing beyond that.

Every account verifies a mobile number by SMS code and an email address, and everyone needs a profile photo that a person reviews. There are no identity checks, no licence checks and no background checks in this version. What protects you instead is that the driver approves each rider, ratings run both ways, and reports reach a human.

Where can I use Commuty? The Netherlands, starting with one corridor: the Utrecht region into Amsterdam.

One corridor at a time is the plan, because a carpool app with nobody on your route is worse than no app. If there are no drivers going your way yet, Commuty tells you so and offers to notify you when one appears.

Status

Not open yet.

Commuty is being built for one commute first, the Utrecht region into Amsterdam, and drivers come first: riders need somebody to ride with. The app is not on any store and there is nothing to download today.

This page is the whole of it for now. When there is something to open, it will be said here plainly, corridor by corridor.

A way to put your name down goes here.

Not yet, though. There is no form on this page and no box to type in: the privacy notice it would need is still being written. Nothing on this site asks you for anything.